Our mission is to be recognized for exemplary customer service, outstanding professionalism, and innovative problem-solving.
Our mission is to be recognized for exemplary customer service, outstanding professionalism, and innovative problem-solving.
“Our primary objective is service.” Since our start in 1996, SFMC has been committed to providing the highest quality management services available. We work with associations large and small, established and developing. Our philosophy of providing exemplary service is built around a team of professionals who understand the ins and outs of what makes your community association operate effectively and efficiently. From administrative support and accounting to the maintenance and operational knowledge of our skilled community association managers, we all work together to provide professional, responsive service to your community association.
Our approach to management isn’t simply about waiting for the board of directors to give us instructions or about following the board’s directives. We employ our knowledge and expertise to proactively assist the board, to provide guidance and to make recommendations based upon many years of direct experience. We know that two heads are better than one and our management team collaborates to exchange ideas so that we can offer the best possible solutions to the challenges community associations may face. We’re more than elaborate, automated systems. We are professionals who will work harder than anyone else to make your community better.
Mr. Ellis, is the CEO and founding officer and owner of SFMC, Inc. A graduate of Frostburg State University, he has a Bachelor of Science in Economics and minors in both Accounting and Business Administration. He has been involved in the management of community associations since 1988, successfully transitioning many communities from developer to homeowner control, and maintaining the client relationship for many years thereafter. As a current manager of communities throughout the area with combined assets of over $1 million and combined budgets over of $2 million, Mr. Ellis has experience in all areas of property and financial management. In addition to his knowledge of management and associated legal matters, Mr. Ellis specializes in community association budgeting.
Dana’s career in community association management began in 2004 with part time work in the accounting department of a local large management firm while attending George Mason University. Once graduated, Dana was hired full time and worked in both the accounting and management divisions, holding different positions in both departments throughout the past eight years. Her different roles give Dana the added benefits of understanding both the financial and operational management sides of the business.
Dana leads our team of on-site and portfolio managers as well as interacts directly with other SFMC clients. Dana has earned her Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations from the Community Associations Institute (CAI), and she is also a Certified Principal/Supervisory Employee under Virginia law and regulations. In 2017, Dana earned the Professional Community Association Manager (PCAM) certification, the pinnacle of all designations awarded by CAI. Additionally, she was named in Professional Builder Magazine’s 2018 class of 40 Under 40, honoring young leaders in the home building industry across the United States.